a. All sales are final. All returns require prior authorisation from the Company.

b. Authorised sample returns for other than defective goods received outside the specified return time of 14 days will be subject to a 10% restocking charge or a minimum of $10.00 (excl GST).

c. Samples returned without all packaging intact, as sent out, will incur a $3.00 (excl GST) repacking charge per item.

d. If a clothing only order is confirmed then cancelled or returned a 10% restocking fee (minimum $10.00 excl GST) is charged.  Embroidered or printed items are non refundable unless defective.

e. Clothing only orders that are returned to be exchanged for an alternate size/style may incur a $3.00 (excl GST) restocking charge per item.